Pledging to buy a ticket involves using your credit/debit card knowing that you will only be charged once the gig is confirmed and goes ahead.
This charge is often made automatically once an event reaches its minimum number of pledges or we announce an event or artist is confirmed.
Once you are charged, you will be emailed tickets to your event.
If the event you pledged for doesn’t go ahead, you won’t ever be charged.
Upon your card being charged, you should receive your tickets within 5 minutes.
Your tickets will be sent as a PDF to the email address you used to checkout.
Please be sure to check your ‘junk’ folder as missing tickets are most commonly found there.
You can also log into your account from our homepage to view and reprint any previously purchased tickets.
If you pledged for an event, you will receive a confirmation email with a separate email containing your PDF tickets when that gig tips and is confirmed.
Email email@example.com from the email address you purchased the tickets with, stating the name you want to change and the new name for the ticket. Please note that name changes may incur a handling and processing fee.
If an event is cancelled after tickets have been purchased, the event organiser or promoter of that event may elect to provide you with a refund.
Unfortunately refunds cannot be provided after a ticket has been bought for any other reason.
If you’re ready to put on your own event, fill out our event form and we’ll help you make this happen.
If you’re interested in potentially using GiggedIn but am still not sure how yet or you’d like to recommend us to your management, drop us an email at firstname.lastname@example.org and we’ll get back to you ASAP.
If you’re simply on the hunt for more shows and would like to get booked, please sign up as an artist. We’ll email you with opportunities as they arise.
If you’re ready to list and ticket your event with us, fill out our form here.
If you’d like your venue to be featured for free, you can submit your venue here.
Funds will be released into your nominated bank account via the GiggedIn dashboard within two working days after your event.
If you’re an artist that has signed up for a Support Slot Competition, this does not mean you have created an account with GiggedIn.
If you’d like to create an account with GiggedIn, you can do so here.
If you’ve forgotten your account password, you can reset it by entering your email address here.
Upon applying for a support slot, you will automatically receive a first email stating that we received your application and it has been passed onto the event organiser to review.
Once your application has been approved or declined, you will then receive another email.
Please email your artist name and any changes you’d like to make to your profile to email@example.com and we will amend it for you.
You will receive a weekly update via email letting you know either how many votes you have received or your place in the competition. These details are sent out by the event organiser’s discretion and additional information outside of these emails is intentionally not disclosed.
Robust measures are in place to monitor any fraudulent activity or dummy votes. Our tech team have sophisticated ways of filtering out any votes which should not be valid. Any users attempting to game any campaigns in any way risk disqualification and banning from any futher opportunities.
GiggedIn is not permitted to disclose any contact details of the event organiser or parties involved unless necessary; However, each promoter / band / venue will have their own website or social media page which will display their contact details.